HOW CAN I MAKE A RETURN?

You have 30 days from the date of receipt of your order to request the return of any item.

For a product to be considered eligible for return it must be in the same condition in which it was purchased, with no signs of use and with the original tag attached.

The refund will be made to the same payment method used for the purchase or, if you prefer, in a bank transfer or gift card.

Returns can be made by collection point or home delivery.

To initiate a size exchange or return please access the following link by filling in the text boxes with the order ID and purchase email:

https://returns.itsrever.com/musandbombon

For any doubt or question you can send an email to: help@itsrever.com or atencion.cliente@japinternational.es

LOGISTIC INFORMATION RELATED WITH YOU RETURN:

Returns of orders from Spain have a cost of 6.5€ which will be deducted from your refund or gift card.

Returns of orders from the EU have a cost of 11.5€ which will be deducted from your refund or gift card.

Exchanges are completely free of charge.

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